Shipping

 If you find your country is not listed please contact us for assistance & costs. 

If you have any queries regarding the cost of shipping please don't hesitate to contact us, we strive to keep shipping costs as low as possible. 

All orders are sent tracked therefore a tracking number will be emailed to each customer once their order is dispatched. 

If a customer provides an incorrect address or postcode, we will not issue a refund or replace the products if the package is not delivered. 

If an order is not delivered due to a customer not paying customs duty we cannot take responsibility for this. 

Please note that the buyer is responsible for VAT, duty, taxes, customs charges, tariff's etc that the destination country may require. 

This is not a charge made by us and we cannot give you an estimate of the cost that you may incur as it varies widely from country to country. 

Please check your emails as you may receive one from customs regarding charges prior to your package being delivered. 

In the instance of a tracked shipment not being delivered within 30 working days (from date of shipping) a refund or replacement of the products will be issued. 

This does not apply to shipments that a customer has not paid the relevant duty/customs tax on. 

If any customer would like next day delivery or a faster delivery service please email us for details, we use DHL Express for this service.

Thank you for your understanding and ongoing shopping with Peace'N'Love.